Wheel - Mate The 1st mobility solution for Australia
FAQs
Q: What can I do if the number plate is hidden by the carrier or
scooter?
A:scooter?
Vertical Position Horizon Position
We have especially designed a magnetic number plate rack for you to display your additional number plate when the carrier is in vertical or horizon position respectively. You can apply for this additional number plate from your local road authority as a bike rack plate.
Q: What kind of hitch receiver do I need to install the carrier?
A:
50mm x 50mm Hitch Receiver 40mm to 50mm Hitch Convertor
It is required a tow-bar with 50mm x 50mm hitch receiver. But if you have an existing tow-bar with 40mm x 40mm hitch receiver, you can install our unique hitch converter which enable you to convert the 40mm receiver to 50mm receiver.
Q: What warranty does Wheel-Mate give to customers?
A: We have devised a Wheel-Mate Warranty Policy to reflect our determination to ensure customer satisfaction. We have a 1 Year Limited Warranty.
Wheel-Mate products are manufactured to the highest quality. Therefore we give a warranty on all our products to be free of defects in material and/or workmanship for one (1) year from the date of original purchase.
Please click HERE to contact us.Wheel-Mate products are manufactured to the highest quality. Therefore we give a warranty on all our products to be free of defects in material and/or workmanship for one (1) year from the date of original purchase.